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Your personal information -- including return address, email and phone number -- must be included on each submission form, and submitter is responsible for the accuracy of such information.
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Description (date and mint-mark) must be included along with owner's value of each item.
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There will be a $1 fee per coin processing fee for coins not individually placed in 2"x2" flips, with a minimum of a $10 charge per invoice.
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PAYMENT IN FULL MUST ACCOMPANY YOUR ORDER. We accept payment via check, money order, all major credit cards and Paypal. Checks must be made payable to: DGS. Checks and money orders from customers without established credit may take 10 business days to clear. Orders will not be processed without cleared funds.
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DGS guarantees the grade and authenticity of all coins it certifies and encapsulates within a DGS holder. This grade guarantee does not include coins made of bronze, copper and copper nickel coins as these are delicate materials that are easily affected by environmental conditions.
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DGS will strive to beat published turnaround times, however, DGS will have no liability for not having a submission graded within the time frame.
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In the event that the owner of a DGS-graded coin believes that a grade or the authentication is in error, the owner may submit the coin to DGS for re-evaluation. If DGS agrees that the grade should be lower than originally assigned DGS will, at its discretion, either purchase the coin at fair market value or pay owner the difference between the coin's fair market value at the new grade and the original grade. DGS will be the sole determiner for the fair market value of the coin based upon its expertise and research. The decision will be binding for all parties. However, DGS's liability to the original submitter of coin(s) regarding grading and authenticity is limited only to the charges for grading and/or authentication only.
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Submitter shall not "doctor" or knowingly submit "doctored" coins to DGS. Doctoring shall be described as any alteration of the appearance of a coin in an attempt to increase its value. Submitters guilty of such acts will be held liable should any claims result from their actions. Submitter also agrees to reimburse DGS for any legal fees and costs should such an issue arise. This liability on the submitter's part extends for the duration of the coin's life in the numismatic marketplace as such doctoring may not become known until future discovery.
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DGS makes no warranty expressed or implied in regards to market value of certification due to the risks associated with trading commodity items.
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DGS has the right to not grade counterfeit coins or any coins upon which a consensus cannot be determined. Grading fees, including shipping and handling, will be charged in full for non-graded coins.
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DGS will not accept any liability for any coins removed from our holders or for holders that show any signs of tampering, nor for clerical errors. Please check the information completely upon receipt of your coins. Clerical errors will be remedied free of charge.
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Attribution Service: DGS will verify and designate attributions supplied by you at the determined submission tier prices. The fees are for determining and researching attributions and does not mean it will definitely be agreed upon by graders and put on the label. Variety specialists may also disagree on some designations and the variety attributions cannot be guaranteed.
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Crossover/Regrade Service: In certain circumstances, evidence of damage to a coin may only be apparent after its removal from another party's holder (i.e. rim damage). In this case DGS will be held harmless for removal of the coin from its original holder. DGS will also be held harmless in the event that we determine a crossover coin to be of a different variety than that stated on the original holder.
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Pedigree/Personalization: DGS reserves the right to refuse inappropriate personalizations at our sole discretion. Support for pedigrees to known collections must be accompanied by documentation.
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Oxidation/Toning is a naturally occurring phenomenon and is a result of the metals in a coin chemically reacting to their environment. DGS accepts no responsibility for these changes.
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Insurance for coins submitted to DGS begins at the time DGS receives such submissions. DGS has included the cost of insurance during return transit in the cost of shipping and handling charges. If item(s) are lost or damaged en route, coins are covered up to and including the full declared value of the coin for which insurance was paid. DGS reserves the right to replace or compensate at fair market value if insurance was overstated.
Submitter may choose to have items returned via non-standard carrier (Fedex, UPS) by using the submitter's account number which implies coverage by submitter's third-party insurance. By using submitter's an alternate carrier and/or submitter's account number, DGS is absolved of liability resulting in any loss during shipment.
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DGS will exercise reasonable processes and handling of coins submitted for grading. However, if DGS recognizes that a coin was lost or damaged while in DGS possession, the customer will be compensated by replacement or fair market value of the coin(s).
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DGS waives all liabilities from any injuries incurred as a result of tampering with, in any way, a coin in our holder or damage to a coin that is incurred while removing it from our holder. DGS waives all liabilities from any injuries incurred as a result of any usage of a DGS holder in a manner other than its intended use.
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In the event an item has not been given a value, DGS will assign the lesser of $25 or fair market value, at its discretion.
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DGS reserves the right to photograph and/or digitally image all coins submitted and such images become the property of DGS and may be used for any purpose including, but not limited to, display on our web site and marketing purposes.
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All verbal opinions from employees of DGS are estimates only as coins must be submitted for a consensus grade.
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All terms and conditions are subject to change.
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